Process & Change Management — Make New Ways of Working Stick

We design processes, align stakeholders, and run change programs that hold under pressure — from textiles manufacturing and procurement to IoT/DPP data operations.

01 · Operating Model

Structure, Roles & RACI

  • Clear ownership across PD, Procurement, Manufacturing, Supply Chain
  • Decision rights, stage gates, escalation paths
  • Interfaces to Finance, QA, Sustainability, IT
Clarityno overlaps
02 · Process Architecture

From Concept to Run

  • End‑to‑end maps linking Tier‑1/2/3, labels/packaging, RFID/DPP
  • SOPs & templates; version control and approvals
  • Open‑costing and RFx embedded into flow
Flowpredictable
03 · Governance

KPIs & Cadence

  • Weekly/Monthly reviews, OKRs and dashboards
  • Quality by design, CAPA and risk registers
  • Change control board & roadmap
Visibilityreal‑time
04 · Change Enablement

People & Adoption

  • Stakeholder mapping, comms plan, readiness checks
  • Champions network; adoption metrics by team/site
  • Fast feedback loops & resistance management
Adoption measurable
05 · Capability

Training & Playbooks

  • Role‑based training: PD, sourcing, QA, IE, logistics
  • Factory IE toolkits: line balance, changeover, SOPs
  • DPP/RFID data capture & evidence management
Upliftskills ↑
06 · Tooling

Automation & Systems

  • Lightweight workflow tools & dashboards
  • CAPEX‑neutral automations with clear ROI
  • Integration to ERP/PLM/LMS & IoT read‑points
Efficiencydouble‑digit
07 · PMO

Programs & Cadence

  • Portfolio view with risks, blockers, and spends
  • Stage‑gate readiness and go/no‑go support
  • Vendor & partner coordination
Deliveryon time
08 · Risk & Compliance

Controls that Work

  • Process‑level controls mapped to regulatory needs
  • EPR/CSRD/DPP data routines; audit‑ready evidence
  • Business continuity playbooks
Assuranceaudit‑ready
09 · Benefits

Value Tracking

  • COGS, OTIF, quality, and working capital impact
  • Baseline & target setting per function/site
  • Benefits register linked to P&L
ROIvisible

How We Work

  • Design: operating model, process maps, KPI stack
  • Pilot: 1–2 sites/functions, training, adoption checks
  • Scale: playbooks, PMO cadence, automation rollout
  • Operate: dashboards, audits, benefits realisation
Kick off your change program →